Retail Sales Leader: Coach & Drive Store Performance

EXPRESS; Las Vegas (NV); On-site; USD 2,273,000 - 3,134,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with Company ͏͏

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

EXPRESS is seeking a Retail Sales Leader to join our Town Square Las Vegas team. You will oversee store operations on the sales floor and in the stockroom, coach associates, and deliver an exceptional in-store shopping experience.

Key responsibilities include motivating staff, training, scheduling, merchandise flow, and ensuring customer service standards. The role requires high school or equivalent, 1 year experience, and ability to work nights and weekends.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 1
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards
• Partner with Store Management to provide feedback on associate performance
• Assist in training associates on store operations, product, policy, and procedures
• Execute action plans that optimize results
• Execute all aspects of daily store operations
• Ensure appropriate associate coverage to create a great customer experience
• Oversee and authorize the checkout experience
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store
• Monitor and analyzes the customer service provided by team members
• Build an effective schedule with the right associate in the right place at the right time
• Promote and support an environment focused on delivering great in-store customer experiences
• Effectively resolves customer service issues to a positive outcome
• Lead and models our customer experience model
• Display expert knowledge of product, company policies, promotions, loyalty programs
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.

Skills

Retail experience

Communication

Sales accountability

Team collaboration

Multitasking

Education

High School or Equivalent

Job description

EXPRESS is seeking a Retail Sales Leader to join our Town Square Las Vegas team. You will oversee store operations on the sales floor and in the stockroom, coach associates, and deliver an exceptional in-store shopping experience.

Key responsibilities include motivating staff, training, scheduling, merchandise flow, and ensuring customer service standards. The role requires high school or equivalent, 1 year experience, and ability to work nights and weekends.