Retail Sales Lead: Styling & Showroom Coach

Ggp Natick Mall L.L.P.; Natick (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Wellness memberships

Job summary

A leading retail company seeks a Retail Sales Lead for their Nordstrom showroom. The candidate will drive sales and deliver exceptional customer experiences while coaching the team and maintaining showroom standards. Responsibilities include supporting daily operations, resolving customer issues, and building strong customer relationships. Ideal candidates should have retail leadership experience and strong communication skills. Employee discounts and wellness memberships are also offered.

Qualifications

• Must have retail or customer service leadership experience.
• Strong communication and coaching skills essential.
• Passion for service and team collaboration required.

Responsibilities

• Lead the team by example and support associates.
• Build strong customer relationships and provide styling guidance.
• Maintain showroom operations, inventory, and visual standards.
• Resolve customer issues professionally.

Skills

Retail or customer service leadership experience

Strong communication skills

Team collaboration

Job description

A leading retail company seeks a Retail Sales Lead for their Nordstrom showroom. The candidate will drive sales and deliver exceptional customer experiences while coaching the team and maintaining showroom standards. Responsibilities include supporting daily operations, resolving customer issues, and building strong customer relationships. Ideal candidates should have retail leadership experience and strong communication skills. Employee discounts and wellness memberships are also offered.