Retail Sales Lead (Part Time)

Le Creuset; Merrimack (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Le Creuset is seeking a Retail Sales Lead/Key Holder (Full-Time) to join our store team in Merrimack. You will perform opening and closing duties, handle cash, and support sales and customer experiences with expert product knowledge in cooking, baking, and entertaining.

You will maintain visual standards, assist with inventory, and work with the team to reach store KPIs while delivering exceptional service and a positive shopping environment.

Qualifications

• Previous retail sales or customer service experience, preferably in a specialty retail environment.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays.

Responsibilities

• Open and close the store, including securing the store, managing keys and alarm codes, and cash-handling responsibilities.
• Support sales and customer experience by providing personalized service and product knowledge related to cooking, baking, and entertaining.
• Maintain operational and visual standards by supporting cash management, merchandising, inventory control, and loss-prevention procedures.
• Contribute to a positive team environment through effective communication and collaboration with leadership and colleagues.

Skills

Customer Service

Cash Handling

Opening Closing

Communication

Teamwork

Flexibility

Job description

Where passion meets premium – join our retail team!

As a Retail Sales Lead/Key Holder (Full-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.

Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.

Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.

Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend:
What We’re Looking For

• Previous retail sales or customer service experience, preferably in a specialty retail environment
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred
• Dependability, sound judgment, and the ability to follow established security and operational procedures
• A customer-focused approach with strong communication and teamwork skills
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brand

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.