Retail Sales Lead (Full-Time)

Le Creuset; Livermore (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Le Creuset in Livermore, CA is seeking a Retail Sales Lead/Key Holder (Full-Time) to support sales, customer service, and daily store operations. You will handle opening and closing duties, cash handling, and ensure store security while delivering exceptional customer experiences.

You will contribute to achieving sales and KPI goals, share product knowledge about cooking, baking, and entertaining, and uphold visual and operational standards.

Qualifications

• Previous retail sales or customer service experience.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays.
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brands.

Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Retail Sales Lead (Full Time) - Livermore, CA

Where passion meets premium – join our retail team!

As a Retail Sales Lead/Key Holder (Full-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.

Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.

Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.

Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend:
What We’re Looking For

Previous retail sales or customer service experience, preferably in a specialty retail environment

Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred

Dependability, sound judgment, and the ability to follow established security and operational procedures

A customer-focused approach with strong communication and teamwork skills

Flexibility to work a varied schedule, including days, evenings, weekends, and holidays

A genuine interest in cooking, baking, entertaining, and the Le Creuset brands,

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.