Retail Sales Lead: Open/Close, Cash & Customer Experience

Le Creuset; Livermore (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Le Creuset in Livermore, CA is seeking a Retail Sales Lead/Key Holder (Full-Time) to support sales, customer service, and daily store operations. You will handle opening and closing duties, cash handling, and ensure store security while delivering exceptional customer experiences.

You will contribute to achieving sales and KPI goals, share product knowledge about cooking, baking, and entertaining, and uphold visual and operational standards.

Qualifications

• Previous retail sales or customer service experience.
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred.
• Dependability, sound judgment, and the ability to follow established security and operational procedures.
• A customer-focused approach with strong communication and teamwork skills.
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays.
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brands.

Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Le Creuset in Livermore, CA is seeking a Retail Sales Lead/Key Holder (Full-Time) to support sales, customer service, and daily store operations. You will handle opening and closing duties, cash handling, and ensure store security while delivering exceptional customer experiences.

You will contribute to achieving sales and KPI goals, share product knowledge about cooking, baking, and entertaining, and uphold visual and operational standards.