Retail Sales Lead & Guest Experience Leader

Jockey International, Inc.; Sunbury (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off

Discounts and incentives

Job summary

Jockey International, Inc. in Columbus, OH is seeking an energetic Sales Lead (Key Holder) to deliver exceptional customer service and drive store performance. You will support opening and closing, coach teammates, and help guests find the right solutions while promoting rewards programs.

As a trusted leader, you will manage daily operations, merchandise with care, and ensure a safe, welcoming shopping experience that aligns with Jockey's dedication to quality and service.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.).
• Promote awareness and excitement to grow Jockey Rewards® membership
• Assist in driving all aspects of store level sales, goals and profitability.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Act as Manager on Duty in the absence of Store Management including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts
• Other job duties as assigned

Skills

Interpersonal communication

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

Jockey International, Inc. in Columbus, OH is seeking an energetic Sales Lead (Key Holder) to deliver exceptional customer service and drive store performance. You will support opening and closing, coach teammates, and help guests find the right solutions while promoting rewards programs.

As a trusted leader, you will manage daily operations, merchandise with care, and ensure a safe, welcoming shopping experience that aligns with Jockey's dedication to quality and service.