Retail Sales Lead & Key Holder — Service Excellence

Jockey; Monroe (OH); Hybrid; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Discounts and incentives

Job summary

Jockey in Cincinnati, OH is seeking an energetic Sales Lead (Key Holder) to join our team. You will provide exceptional customer service, help meet store goals, and assist with opening and closing the store as needed.

This part-time role requires a high school diploma, excellent communication, and the ability to supervise a team. Prior retail or management experience is preferred; PTO and employee discounts are provided.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide feedback, coaching and direction to the store team.
• Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.)
• Promote awareness and excitement to grow Jockey Rewards® membership
• Assist in driving all aspects of store level sales, goals and profitability.
• Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
• Act as Manager on Duty in the absence of Store Management including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts
• Other job duties as assigned

Skills

Interpersonal communication

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

Jockey in Cincinnati, OH is seeking an energetic Sales Lead (Key Holder) to join our team. You will provide exceptional customer service, help meet store goals, and assist with opening and closing the store as needed.

This part-time role requires a high school diploma, excellent communication, and the ability to supervise a team. Prior retail or management experience is preferred; PTO and employee discounts are provided.