Retail Sales Lead Golf

DICK'S SPORTING GOODS; Greensboro (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

DICK’S Sporting Goods cherche un Lead passionné à Greensboro. Ce rôle dynamique concerne l'amélioration de l'expérience client et la direction d'une équipe dans un environnement de vente au détail. Les candidats devront créer un environnement inclusif et orienté résultat, encourageant à la fois les clients et les employés à réaliser leurs aspirations.

Qualifications

• Expérience dans le secteur de la vente au détail ou axée sur le client est préférée.
• Disponibilité flexible, y compris les nuits, week-ends et jours fériés.
• Expérience de golf est un plus.

Responsibilities

• Dirige par l'exemple pour aligner les responsabilités avec les objectifs organisationnels.
• Soutient le recrutement et la formation d'une équipe solide.
• Upholds merchandising et standards de présentation.

Skills

Collaboration

Customer focus

Trust building

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department. They focus on delivering the best service to customers and providing direction to teammates. Key traits include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster trust, respect, and contribute to store recognition.
• Plans, organizes, and controls 30-day strategies with guidance, including workforce planning for daily tasks, projects, and events.
• Leverages teammates to meet brand standards, execute programs and processes, and delegate tasks based on priority.
• Upholds merchandising and presentation standards, following established floor sets, signage, pricing, and inventory protocols.
• Assists with store supervision in accordance with company policies.
• Supports teammate training, onboarding, and cross-training efforts.
• Prioritizes coaching and development, providing hands-on guidance and explaining the "why" behind tasks.
• Leads by example to align responsibilities with organizational goals and ensure a hassle-free shopping experience.
• Creates an inclusive environment where everyone feels welcome, safe, and respected.
• Adheres to safety, loss prevention, and operational policies, maintaining confidentiality.
• Takes a proactive approach to team support across the store.
• Performs additional tasks as assigned.

LEADERSHIP TRAITS:

Our leadership competencies define the behaviors of effective leaders who drive business success and develop talent, including:

• Ensures accountability
• Customer focus
• Collaboration
• Trust building
• Decision-making skills
• Action orientation
• Engagement
• Talent development
• Team building
• Planning and alignment

QUALIFICATIONS:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.
• Golf experience is a plus.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs., repeatedly.
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to work at heights above 4 feet using ladders or lifts.
• Repetitive motion capability for short durations.