Retail Sales Lead Footwear - Key Holder

DICK'S Sporting Goods; Roseville (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Sales Lead Footwear to join their dynamic team. This role is crucial for creating a positive customer experience and leading a team of dedicated individuals. You will have the opportunity to inspire others while ensuring the store meets brand standards. If you thrive in a fast-paced environment and are passionate about sports, this is the perfect chance to make a significant impact in the retail world. Join a team that values inclusivity and teamwork, and help equip athletes to achieve their dreams.

Qualifications

• Prior retail or customer service experience preferred.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Supports building and hiring a strong team through interviews.
• Trains teammates on company procedures and onboarding new employees.
• Upholds merchandising and presentation standards.

Skills

Customer Service

Team Leadership

Retail Operations

Merchandising

Education

High School Diploma or Equivalent

Job description

Join to apply for the Retail Sales Lead Footwear - Key Holder role at DICK'S Sporting Goods

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

The Key Carrying Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Key Carrying Lead is the in-store expert of their business/department. The Lead focuses on delivering excellent service to customers and providing direction to teammates. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

Responsibilities

1. Supports building and hiring a strong team through interviews and department tours.
2. Builds a people-first culture by connecting with teammates to foster trust and respect.
3. Plans and organizes store activities 30 days out with guidance from the Assistant Store Manager, including workforce planning and executing daily tasks, projects, or events.
4. Leverages teammates strategically to meet brand standards, execute programs, and delegate tasks based on priority.
5. Assists with store supervision, including opening/closing, Front End and Cash Office functions, and firearms sales compliance.
6. Upholds merchandising and presentation standards, including floor sets, signage, pricing, and inventory management.
7. Trains teammates on company procedures, onboarding new employees, and cross-training.
8. Maintains loss prevention standards and controls.
9. Focuses on coaching and developing teammates, teaching the 'why' behind tasks and processes.
10. Supports a store environment that is inclusive, welcoming, and respectful for everyone.
11. Adheres to safety, loss prevention, and operational policies; maintains confidentiality.
12. Supports the team across the store as needed and performs other tasks assigned by management.

Leadership Traits

Our leadership competencies include accountability, customer focus, collaboration, trust, decision-making, action orientation, engagement, talent development, team building, and planning.

Qualifications

1. Flexible availability, including nights, weekends, and holidays.
2. Prior retail or customer service experience preferred.
3. Physical ability to stand, bend, reach, push, pull, and lift 15-35 lbs., repeatedly.
4. Ability to work extended periods standing or walking, and at heights with equipment.
5. Ability to perform repetitive motions for short durations.