Retail Sales Lead: Elevate Teams & Customer Experience

KnitWell Group; Chattanooga (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

Lane Bryant in Chattanooga, TN is seeking a Sales Lead to create an engaging environment for associates and customers, partnering with the Store Manager to execute daily action plans and mentor staff. You may step into the Manager role as needed, guiding the team toward successful store operations.

The role emphasizes empowering customers and associates in a fashion brand, with a focus on outstanding service and teamwork. Evening, weekend, and holiday availability are expected.

Qualifications

• 1-3 years of retail experience is required.
• Ability to read, write and communicate in English.
• Proficient with technology and store systems.

Responsibilities

• Welcome customers and engage with them to understand their needs.
• Share knowledge of products and services to outfit and inspire customers.
• Empower teams to meet and exceed customer expectations.
• Support store leaders in daily operational action plans.
• Motivate and coach associates to improve performance.
• Drive store results by identifying business opportunities with leadership.
• Manage daily schedules to optimize productivity and payroll.

Skills

Customer service

Retail operations

Leadership

Communication

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Lane Bryant in Chattanooga, TN is seeking a Sales Lead to create an engaging environment for associates and customers, partnering with the Store Manager to execute daily action plans and mentor staff. You may step into the Manager role as needed, guiding the team toward successful store operations.

The role emphasizes empowering customers and associates in a fashion brand, with a focus on outstanding service and teamwork. Evening, weekend, and holiday availability are expected.