Retail Sales Lead – Elevate Style & Team Growth

Chico's FAS, Inc.; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Chico's FAS, Inc. in Albuquerque, NM is seeking a Sales Lead to support Management in promoting a customer and product-focused sales culture. This role emphasizes brand standards, great customer experience, and maximizing profitability through effective store operations.

You will supervise sales associates, assist with opening/closing duties, train on product knowledge, and help drive performance. The position may involve nights, weekends, and holidays and requires strong communication and

Qualifications

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task.
• Regular attendance is essential; flexible schedule including nights and weekends.

Responsibilities

• Establishes clear expectations and accountability for brand standards and performance.
• Oversees opening/closing duties and merchandise flow processes.
• Supervises sales associates and manages floor coverage per schedule.
• Maintains merchandise presentation, loss prevention, and policy compliance.
• Develops a high-performing sales team and achieves sales goals.
• Trains and coaches staff on product knowledge and selling techniques.
• Assists with locate fulfillment and selling.
• Motivates team with shared vision and core values.
• Promotes collaboration and inclusive problem solving.
• Communicates changes effectively with store teams.
• Seeks feedback and personal development opportunities.
• Models MAPS principles for a cohesive omni-channel experience.
• Recommends merchandise and assists customers to find items.
• Builds client following through personal styling and wardrobing.
• Resolves customer concerns promptly.
• Ensures fast, compliant register experiences.
• Maintains customer communications via rewards programs.
• Supports training programs and coaching.
• Develops associates; uses KPI reports for feedback.
• Rewards outstanding performance and tracks attendance.
• Ensures adherence to employment practices and policies.

Skills

Retail management

Customer service

Communication skills

Time management

Flexibility

Team leadership

Education

High school diploma

Job description

Chico's FAS, Inc. in Albuquerque, NM is seeking a Sales Lead to support Management in promoting a customer and product-focused sales culture. This role emphasizes brand standards, great customer experience, and maximizing profitability through effective store operations.

You will supervise sales associates, assist with opening/closing duties, train on product knowledge, and help drive performance. The position may involve nights, weekends, and holidays and requires strong communication and