Retail Sales Lead — Elevate Customer Experience

Chico's FAS, Inc.; Alpharetta (GA); On-site; USD 38,000 - 56,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Lead in Alpharetta, GA to support management in promoting a customer and product-focused sales culture across our store landscape. You will drive results, supervise team members, and ensure excellent customer experience while maximizing profitability.

Responsibilities include coaching staff, managing opening/closing duties, maintaining promotions, and delivering MAPS-based service in a fast-paced environment. Flexibility for nights and weekends is required.

Qualifications

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Establishes and communicates expectations to achieve brand standards.
• Oversees opening/closing duties and merchandise flow processes.
• Supervises associates on sales, cash handling, and customer service.
• Maintains promotions and product presentation on the floor.
• Develops a high-performance culture to meet sales goals.
• Trains and coaches staff on product knowledge and selling.
• Locates fulfillment and supports selling activities.
• Motivates team and asks for feedback to improve leadership skills.
• Promotes MAPS customer service and omni-channel experience.
• Addresses customer concerns and ensures efficient register operations.

Skills

Customer service

Communication

Leadership

Organization

Multi-tasking

Training

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Sales Lead in Alpharetta, GA to support management in promoting a customer and product-focused sales culture across our store landscape. You will drive results, supervise team members, and ensure excellent customer experience while maximizing profitability.

Responsibilities include coaching staff, managing opening/closing duties, maintaining promotions, and delivering MAPS-based service in a fast-paced environment. Flexibility for nights and weekends is required.