Retail Sales Lead & Customer Experience Driver

Chico's FAS, Inc.; Saint Augustine (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Chico’s FAS, Inc. in Saint Augustine, FL is seeking a Sales Lead to support Management in promoting a customer- and product-focused sales culture where MAPS standards and profitability guide every store operation.

The role supervises sales associates, oversees opening/closing duties, merchandise flow, and cash handling while coaching the team on product knowledge, clienteling, and a fast, friendly checkout experience.

Qualifications

• High school diploma or equivalent required.
• 1+ year retail or sales leadership experience preferred.
• Excellent communication, verbal and written skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational and multitasking abilities.

Responsibilities

• Establishes clear expectations and holds staff accountable for standards.
• Oversees opening/closing duties and merchandise flow.
• Supervises sales associates and ensures floor coverage within budgets.
• Maintains product knowledge and supports clienteling and cross-selling.
• Trains and coaches to improve selling skills and store performance.
• Drives a high performing team culture and customer experience.

Skills

Communication

Customer service

Attendance

Technology adaptability

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. in Saint Augustine, FL is seeking a Sales Lead to support Management in promoting a customer- and product-focused sales culture where MAPS standards and profitability guide every store operation.

The role supervises sales associates, oversees opening/closing duties, merchandise flow, and cash handling while coaching the team on product knowledge, clienteling, and a fast, friendly checkout experience.