Store Sales Leader — Drive Customer Experience

Chico's FAS, Inc.; Macon (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Lead to support management in building a customer and product-focused sales culture. The role emphasizes MAPS service, brand standards, and profitability in store operations.

You will guide the team in sales, merchandising, and customer engagement, while ensuring accurate POS procedures, attendance, and flexible scheduling to meet store objectives. Eligible for growth within the brand network.

Qualifications

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Responsibilities

• Establishes clear expectations and accountability for brand, performance, and behavior standards.
• Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
• Supervises associates engaged in sales, inventory receipt, cash handling, or customer services.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties.
• Develops a high-performance culture, motivates sales team to meet sales goals.
• Trains and coaches selling team on product knowledge.
• Trains, coaches and assists with locate fulfillment and selling.
• Motivates and inspires store team and promotes a shared vision.
• Models MAPS and omni-channel customer experience.
• Ensures fast and efficient register experience and policy compliance.

Skills

Retail management

Customer service

Communication

Training

Leadership

Organizational skills

Multi-tasking

Brand standards

Team motivation

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Sales Lead to support management in building a customer and product-focused sales culture. The role emphasizes MAPS service, brand standards, and profitability in store operations.

You will guide the team in sales, merchandising, and customer engagement, while ensuring accurate POS procedures, attendance, and flexible scheduling to meet store objectives. Eligible for growth within the brand network.