Retail Sales Lead & Coach

KnitWell Group; United States; On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group is seeking a Sales Lead for its LOFT store in Yorktown Heights, NY. You will model excellent customer experiences, guide associates, and partner with the Store Manager to step in as needed. Your role blends brand representation with hands‑on coaching and team development.

The ideal candidate has retail experience, leadership potential, and comfort with POS systems. Flexible availability includes evenings, weekends, and holidays, enabling a dynamic customer experience across our

Qualifications

• 6‑months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point‑of‑sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer‑focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication

Coaching

Organizational skills

Tools

Point‑of‑sale system

Job description

KnitWell Group is seeking a Sales Lead for its LOFT store in Yorktown Heights, NY. You will model excellent customer experiences, guide associates, and partner with the Store Manager to step in as needed. Your role blends brand representation with hands‑on coaching and team development.

The ideal candidate has retail experience, leadership potential, and comfort with POS systems. Flexible availability includes evenings, weekends, and holidays, enabling a dynamic customer experience across our