Retail Sales - Lead Associate I (Key Holder)

Goodwill-Industries-of-Northwest-Nc; Hendersonville (NC); On-site; USD 34,000 - 38,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a full-time Lead Associate on-site to provide store leadership in the absence of the Store Manager. The role focuses on friendly customer service, cash handling, and supervising daily store operations in a fast-paced environment.

Responsibilities include cash reconciliation, records, customer service at the register, receiving and pricing donations, and maintaining clothing/textile displays.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.
• Avail to work most store hours, evenings and weekends.
• Receiving, pricing and stocking donations, with occasional heavy lifting up to 50 pounds.

Responsibilities

• Closes store and reconciles cash with daily sales reports.
• Prepares and maintains records of store operations and opening/closing reports.
• Cash register usage and customer service responsibilities.
• Receiving, pricing and stocking donations; lifting up to 50 pounds.
• Hanging, inspecting and tagging textiles and clothing.

Skills

Customer service

Cash handling

Supervisory experience

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Job Category: Ret

Requisition Number: RETAI014838

• Full-Time
• On-site
• Rate : $16.50 USD per hour

Locations

Showing 1 location

Description

Ready for a career with impact? Goodwill Industries of Northwest North Carolina gives you the opportunity to make a difference in your local community while building your professional skills. Our organization rewards creativity and innovation and offers competitive pay and a comprehensive benefits package.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:

Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

• Closes store, reconciles cash with daily sales reports and secures facility for night,
• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Lead or supervisory experience required.

HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday.

PAY: $16.50

EOE: E-Verify Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.