Retail Sales - Lead Associate I (Key Holder)

Goodwill Industries of Northwest NC; Hendersonville (NC); On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager. You will manage cash handling, daily sales reporting, and customer service in a fast-paced environment while overseeing donation intake and textile tagging.

The role requires supervisory experience and a High School Diploma or equivalent. Availability for evenings and weekends is expected as stores follow local hours.

Qualifications

• Lead or supervisory experience required.
• Ability to lift up to 50 pounds on occasion.
• Cash handling and daily sales reporting experience preferred.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night.
• Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Skills

Customer service

Leadership

Cash handling

Education

High School Diploma

Job description

Ready for a career with impact?

Goodwill Industries of Northwest North Carolina gives you the opportunity to make a difference in your local community while building your professional skills. Our organization rewards creativity and innovation and offers competitive pay and a comprehensive benefits package.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:

Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

• Closes store, reconciles cash with daily sales reports and secures facility for night,
• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION:

High School Diploma or equivalent preferred.

EXPERIENCE:

Lead or supervisory experience required.

HOURS:

Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday.

PAY:

$16.50

EOE:

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