Retail Sales Lead Apparel

DICK'S SPORTING GOODS; Holmdel Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the sporting goods sector is seeking a passionate and dedicated Lead to enhance the customer experience in their retail environment. This role focuses on building a strong team culture, delivering exceptional service, and ensuring that brand standards are met. You will be at the forefront of creating an inclusive atmosphere where both teammates and customers feel valued and respected. If you thrive in a dynamic setting and are eager to make a difference, this opportunity is perfect for you. Join a team that values collaboration and growth, and take your career to the next level!

Benefits

Generous Suite of Benefits

Flexible Scheduling

Inclusive Work Environment

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.

Responsibilities

• Lead by example to support the vision of the organization.
• Assist with training teammates on company procedures and programs.

Skills

Customer Service

Team Leadership

Retail Sales

Communication

Problem Solving

Education

High School Diploma

Retail Management Experience

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

OVERVIEW:

The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.

• Supports building and hiring a strong team by observing in-store interviews and department tours.

• Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.

• Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.

• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.

• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.

• Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.

• Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.

• Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).

• Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.

• Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Takes an all-hands-on-deck approach to support the team across the store.

• Performs other tasks as assigned by management.

LEADERSHIP TRAITS:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

• Engagement Driver

• Talent Developer

• Effective Team Building Skills

• Plans & Aligns

QUALIFICATIONS:

• Flexible availability - including nights, weekend, and holidays.

• Prior retail sales experience (or customer-focused experience) preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $18.50 - $28.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.