Retail Sales Lead (All Positions) - New Store

DICK'S SPORTING GOODS; Montgomeryville (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

DICK'S Sporting Goods is opening a new store in Montgomeryville, PA, and is seeking a Lead to enhance the teammate experience and execute brand standards. This role requires excellent customer service skills, leadership, and the ability to foster a positive store environment. The Lead will support training, planning store activities, and maintaining merchandising standards, ensuring a welcoming atmosphere for all customers.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.

Responsibilities

• Supports building and hiring a strong team through observing in-store interviews.
• Maintains company merchandising and presentation standards.
• Leads by example to align teammates with the store’s vision.

Skills

Customer-Focus

Team Building Skills

Planning & Alignment

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

A new DICK'S Sporting Goods is opening soon in Montgomeryville, PA!

Express your interest in working with DICK'S Sporting Goods by applying now. Interviews are expected to take place in early July. As the date approaches, check your email for an invitation to schedule your interview. Meanwhile, visit us online at www.dickssportinggoods.com.

Position Overview:

The Lead plays a vital role in executing brand standards and enhancing the teammate experience. Working under the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department. They focus on delivering excellent customer service and providing direction to teammates. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

1. Supports building and hiring a strong team through observing in-store interviews and department tours.
2. Fosters a people-first culture by building trust and respect with teammates, contributing to a positive store environment.
3. Plans and organizes store activities 30 days in advance with guidance from the Assistant Store Manager, including workforce planning and execution of daily tasks, projects, and events.
4. Leverages teammates strategically to meet brand standards, execute programs, and prioritize tasks.
5. Maintains company merchandising and presentation standards, including floor sets, signage, pricing, and inventory presentation.
6. Assists with general supervision of the store in accordance with company policies and procedures.
7. Supports training new and current teammates on company procedures and programs.
8. Prioritizes coaching and development, providing hands-on guidance and explaining the rationale behind tasks and processes.
9. Leads by example to align teammates with the store’s vision, organizational goals, and customer experience standards.
10. Creates an inclusive environment where everyone feels welcome, safe, and respected.
11. Adheres to safety, loss prevention policies, and confidentiality standards.
12. Supports the team across the store as needed.
13. Performs additional tasks as assigned by management.

Leadership Traits:

Our Leadership Competencies define what great leaders look like, including:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Builds Trust
• Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Development
• Team Building Skills
• Planning & Alignment

Qualifications:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking.
• Ability to work at heights above 4 feet using ladders or lifts.
• Ability to perform repetitive motions for short durations.