Retail Sales Lead

Road Runner Sports; Shrewsbury (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking a Retail Sales Lead to drive sales and foster a customer-centric culture. In this dynamic role, you will lead a high-performing team, ensuring exemplary customer experiences while meeting sales goals. This position offers competitive pay with bonus potential and extensive training for career growth. You'll have the opportunity to contribute to a vibrant team culture, participate in community events, and enjoy employee discounts. If you're passionate about retail and leadership, this is your chance to shine!

Benefits

Competitive Pay

Bonus Potential

Employee Discounts

Free Running Events

Extensive Training

Qualifications

• High School diploma or equivalent required; Associate’s degree preferred.
• Leadership experience in a fast-paced retail environment preferred.

Responsibilities

• Deliver a WOW customer experience and ensure visual standards.
• Support and develop a high-performance team through coaching.
• Analyze business trends to identify opportunities and take action.

Skills

Customer Service

Leadership

Problem-Solving

Communication Skills

Attention to Detail

Education

High School Diploma

Associate’s Degree

Job description

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Take your first step into leadership as a Retail Sales Lead! You'll earn $22.50 per hour (Base of $18.50 plus bonus of $4.00+ per hour) while developing future leaders. You will model and promote a WOW Customer Experience-focused selling culture, providing leadership and support to meet or exceed sales and profitability goals. You will exemplify, maintain, and foster the mission and values of Road Runner Sports. In partnership with the store's leadership team, you will lead by example across all performance areas including the WOW Experience, Fit Zone, and KPI Metrics. This position reports directly to the Retail Store Manager.

About Us

• Recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded over 40 years ago in San Diego.
• Operates 47 stores nationwide and growing.
• Our Values, Mission & Purpose (Our 6 Pillars): Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, Live Healthy.

What you'll get to do

• Maintain a positive attitude and be receptive to feedback.
• Ensure a branded store experience through visual standards and recovery.
• Support and develop a high-performance team through coaching and recognition.
• Deliver a WOW customer experience and ensure visual and engagement standards.
• Create a culture of recognition and accountability to drive sales and KPI results.
• Analyze business trends using reports to identify opportunities and take action.
• Implement omni-channel and customer loyalty initiatives.
• Assist with team attendance management and labor planning.
• Oversee visual merchandising in collaboration with the management team.
• Address employee concerns and support inventory and operational routines.
• Maintain a safe work environment with ongoing safety training.
• Coach selling behaviors supporting the WOW Experience and commitments.
• Be flexible with scheduling, including nights, weekends, and irregular hours.
• Conduct Quality Reviews and new hire training.
• Lead store opening/closing and sales floor in the absence of the Store Manager.

Your qualifications

• High School diploma or equivalent required; Associate’s degree and 1+ years leadership experience preferred.
• Leadership experience in a fast-paced retail environment preferred.
• Strong customer service, urgency, attention to detail, problem-solving, and decision-making skills.
• Ability to work flexible hours including nights and weekends.
• Effective communication skills in verbal and written formats.
• Openness to feedback and adaptability to change.

Rewards

• Competitive pay plus bonus potential.
• Extensive training for career growth.
• Contribute to a high-performing team and enjoy employee discounts.
• Participation in free running and walking events.
• Maintain an organized and clean workplace.

Note: A background check is required after offer acceptance, in accordance with laws. We are committed to protecting your privacy. We encourage applying directly via our Career page for timely processing. We will contact qualified candidates within 10 days.