Retail Sales Lead

Road Runner Sports; Normal (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Sales Lead to inspire and lead a high-performance team. In this dynamic role, you will cultivate a WOW customer experience while driving sales and profitability. Your leadership will be pivotal in developing future leaders, ensuring operational excellence, and maintaining a vibrant store atmosphere. With competitive pay and a bonus structure, this position offers a unique opportunity to grow within a recognized retail brand. Join a passionate team and make a significant impact in the retail space while enjoying exclusive perks and discounts on the latest gear.

Benefits

Competitive Pay

Bonus Potential

Discounts on Gear

Free Running and Walking Events

Training Opportunities

Qualifications

• 1+ years of leadership experience in a fast-paced retail environment.
• High School diploma or equivalent required; Associate’s preferred.

Responsibilities

• Drive customer experience and sales through effective leadership.
• Coach and develop team members to achieve performance goals.

Skills

Customer Experience Management

Leadership

Problem Solving

Interpersonal Communication

Attention to Detail

Education

High School Diploma or Equivalent

Associate’s Degree

Job description

Overview

Take your first step into leadership as aRetail Sales Lead! You'll earn $20.50 hour (Base of $16.50 plus bonus of $4.00+ per hour) while working on your skills in developing other future leaders. You will model and drive a WOW Customer Experience-focused selling culture, and provide consistent leadership and support to achieve or exceed sales and profitability goals. This position reports directly to the Retail Store Manager.

About us

• Road Runner Sports is proud to have been recognized as the2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over40 years ago.
• Road Runner Sports has 47 stores across the country, and we are growing!
• Our Values, Mission & Purpose (we call them Our6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.

What you'll get to do:

• Maintain a positive can-do attitude and be open to feedback.
• Maintain a branded store experience through consistent visual execution, standards, and recovery.
• Develop, support, and retain a high-performance customer team through consistent coaching, training, and recognition.
• Ensure a WOW customer experience, including visual execution/standards and customer engagement.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales & KPI results.
• Assess and analyze business trends utilizing all available reporting to problem solve business opportunities and take appropriate action.
• Validate and ensure execution of all omni-channel initiatives.
• Assist store leadership in managing team member attendance and utilizing the labor flex tool to manage labor to the needs of the business.
• Responsible for organizing, planning, and execution of all visual merchandising in store with partnership of the entire management team.
• Address and resolve employee issues and/or concerns with appropriate partnership.
• Support and maintain strong inventory management and data integrity routines.
• Support and maintain strong operational execution and compliance activities.
• Support and maintain a safe work environment through ongoing safety training.
• Consistently coach and role model the selling behaviors that support the WOW Experience and the “100% Commitments.”
• Availability and flexibility to scheduling of the needs of the business including irregular hours and evenings and weekends.
• Consistently conduct Quality Reviews (QR’s).
• Conduct new hire training for all Fit Experts including “Perfect Fit Finder.”
• Prepare and conduct thorough team meetings: specifically highlighting retail initiatives and areas of focus.
• Effectively open and close the store, and lead the sales floor in absence of the Store Manager.
• Other essential duties may be assigned from time to time.

Your workout:

• High School diploma or equivalent required. Associate’s degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of the education and experience.
• Minimum of 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem-solving, and sound decision-making skills, effective delegation and validation, and the ability to efficiently execute daily priorities.
• Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business.
• Effective interpersonal communication skills in both verbal and written format.
• Must demonstrate an openness to feedback and ability to be open-minded and adaptable to changing priorities.

Your rewards!

• Earn competitive pay plus bonus potential.
• Receive out of this world training to grow your career.
• Contribute to an OUTSTANDING team as you drive in-store sales.
• Be the envy of your friends with discounts on ALL the latest gear and footwear.
• Enjoy free running and walking events.
• Take pride in merchandising and maintaining an immaculate workplace.

Acknowledgments

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page. As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.

Compensation

Min: USD $16.50/Hr.
Max: USD $17.50/Hr.