Retail Sales Advisor

Johnnie-O Clothing; West Palm Beach (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Short-Term Disability Insurance

Employee discount

Job summary

Johnnie-O Clothing in West Palm Beach is seeking a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will greet customers, understand their needs, provide styling advice, and maintain a welcoming, on-brand environment.

The role supports events, outreach, and ongoing customer engagement while upholding the Johnnie-O lifestyle.

Qualifications

• 1-3 years of retail or customer service experience.
• Strong interpersonal skills with a genuine ability to connect with people.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome customers with a friendly, authentic approach reflecting the Johnnie-O brand.
• Listen and connect with customers to understand needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by engaging customers and recommending products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and stocked.
• Assist in restocking, re-merchandising, and seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions including returns and exchanges, with cash handling accuracy.

Skills

Customer service

Communication

Interpersonal skills

Sales skills

Flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time City Place, West Palm Beach, FL, West Palm Beach, FL, US

4 days ago Requisition ID: 1054

Johnnie-O is looking for a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.


• Listen and connect with customers to understand their needs, style preferences, and fit requirements.


• Provide knowledgeable feedback and personalized styling suggestions.


• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.


• Maintain a client book and follow up with customers to build long-term relationships.


• Consistently meet or exceed individual sales goals.


• Contribute to store sales by proactively engaging customers and recommending additional products.


• Participate in outreach, appointment-based selling, and event support to grow the customer base.


• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.


• Assist in restocking, re-merchandising, and setting seasonal floor changes.


• Support accurate inventory management and communicate stock needs to leadership.


• Process transactions efficiently and accurately, including returns and exchanges.


• Follow cash handling procedures and maintain accuracy in the POS system.


• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.


• Strong interpersonal skills with a genuine ability to connect with people.


• Proactive, solutions-oriented approach to delivering excellent customer service.


• Ability to adapt in a fast-paced environment and handle multiple priorities.


• Comfortable working a flexible schedule including evenings, weekends, and holidays.


• Ability to stand for extended periods and lift up to 20 lbs.

Benefits & Compensation

• Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays


• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits


• Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts.

Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!