Retail Sales Lead

Visionworks of America, Inc.; Charlotte (NC); On-site; Part time

Job summary

A leading vision care company seeks a charismatic Sr. Optical Specialist-Lead/Sales Lead in Charlotte, NC. This part-time role focuses on providing excellent customer service and ensuring patients' eyewear needs are met with expertise. Candidates should have optical experience and a passion for helping others. Join a diverse team committed to fostering an inclusive environment while enjoying competitive benefits and employee discounts.

Benefits

Vision Coverage

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Qualifications

• 12 months optical experience or ABO Certification required.
• Maintain Optician License as per state guidelines.

Responsibilities

• Deliver daily sales goals and ensure customer experience.
• Engage with customers to recommend products.
• Measure eyewear needs and maintain product knowledge.

Skills

Customer Service

Sales

Optical Knowledge

Education

High School Diploma

Job description

Store 363, Charlotte, North Carolina, United States of America

Job Description

Posted Friday, May 16, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class : Part Time

Pay: $14.70 - $18.47 per hour

The Role:

A VisionworksSr. Optical Specialist-Lead/Sales Leadis the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. A Senior Optical Specialist has 12 mo. prior industry (optical) experience.

The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/if licensed.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear isRight the First Time. May troubleshoot eyewear needs as necessary
• Executeday-to-dayoperational activities to support the store's financial and customer experience goals including opening and closing the store as needed inLEADpositions only

Qualifications:

• 12 months optical experience necessary (within Visionworks or other organization)or ABO Certification in lieu of experience
• HS diploma, GED or equivalent related job experience
• Maintain Optician License requirements per state guidelines, as needed (Licensed

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to

• Vision Coverage
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law .

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Store 363, Charlotte, North Carolina, United States of America