Retail Sales Keyholder — Lead the Customer Experience

Pendleton Woolen Mills (retail); Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount (50%)

Paid time off

401(k) company match

Career growth opportunities

Job summary

Pendleton Woolen Mills is seeking a part-time Retail Sales Keyholder for our Albuquerque, NM store. The role supports sales goals, delivers exceptional service, and helps manage daily operations with a customer-first mindset.

You will assist in opening/closing, coordinate priorities with the team, and ensure store standards and loss prevention policies are followed. This position offers growth and an opportunity to contribute to a heritage brand.

Qualifications

• 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role.

Responsibilities

• Support the store in achieving sales goals and delivering exceptional customer service
• Open and close the store independently and ensure readiness and security during each shift
• Create and execute daily plans while effectively communicating priorities with the team
• Encourage positive selling behaviors and maintain a high-energy, customer-first environment
• Ensure visual merchandising and store housekeeping standards are met
• Monitor and respond to store communications, including email and internal directives
• Complete sales transactions with accuracy and efficiency
• Follow all company policies, operational procedures, and loss prevention guidelines
• Act quickly to identify problems, recommend solutions, and elevate when necessary
• Support ongoing training efforts and foster team development

Skills

Retail sales

Customer service

Supervisory experience

Tools

POS systems

Inventory software

MS Office

Job description

Pendleton Woolen Mills is seeking a part-time Retail Sales Keyholder for our Albuquerque, NM store. The role supports sales goals, delivers exceptional service, and helps manage daily operations with a customer-first mindset.

You will assist in opening/closing, coordinate priorities with the team, and ensure store standards and loss prevention policies are followed. This position offers growth and an opportunity to contribute to a heritage brand.