Retail Sales - Key Cutter

HARDWARE SALES INC; Bellingham (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Hardware Sales Inc in Bellingham, WA is seeking a skilled Retail Sales - Key Cutter to join our team as the primary key cutter and department lead. You will cut keys, program key fobs, oversee knife and glove inventory, and provide expert customer service.

You will learn knife sharpening techniques, manage inventory, coordinate with vendors, and maintain department displays. This full-time day-shift role emphasizes accuracy and teamwork in a busy hardware store.

Qualifications

• High school diploma or equivalent.
• Experience in hardware retail preferred.
• Experience in key cutting or inventory management preferred.
• Excellent communication and customer-focused attitude.
• Ability to operate key-cutting and knife-sharpening equipment.
• Able to lift 50 pounds and perform daily movements.

Responsibilities

• Key Cutting & Fob Programming: Serve as the primary key cutter for the store, cutting and duplicating various key types and programming key fobs.
• Knife & Glove Department Oversight: Manage knife inventory, display, and sharpening; oversee glove inventory and stocking.
• Sales and Customer Assistance: Greet customers and assist in selecting keys, fobs, knives, or gloves; provide product knowledge and safety guidance.
• Inventory Management & Vendor Coordination: Track inventory levels, restock, and coordinate with vendors for orders and deliveries.
• Floor Merchandising & Display: Ensure displays are attractive, organized, and accurately priced; keep the sales floor inviting.
• Teamwork: Collaborate with other departments and report needs or improvements to management.

Skills

Customer service

Communication

Attention to detail

Inventory management

Math skills

Teamwork

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Bellingham - Bellingham, WA 98225

Position Type: Full Time

Education Level: High School

Salary Range: $19.50 - $23.50 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Retail

About Us

Hardware Sales Inc is a third generation locally owned family company operating since 1962 and headquartered in Bellingham, WA. In addition to sales of hardware, tools, and all of the usual hardware store products, we are proud to provide our community with access to an extensive fleet of equipment rentals for both homeowners and contractors. Our Lawn Equipment Service Center is a certified repair center and offers a one-stop shop for purchasing, servicing and maintaining your lawn equipment.

Hardware Sales has worked hard to become one of the Pacific Northwest's premier hardware suppliers. Whether it's plumbing or electrical materials, automotive or garden supplies, housewares or hand trucks, hand or power tools, fasteners or fencing, padlocks or paint, cable or chain - we have them all, and much, much more! Hardware Sales is an award-winning business that fills several city blocks in Bellingham and offers over 68,000+ items for sale to everyone from do-it-yourself homeowners to major contractors. What started in 1962 with three people, now has over 140 employees and covers a total of 37,000 square feet of retail and 50,000 Sq. Ft. warehouse In Bellingham, a 32,000 Sq. Ft. warehouse in Ferndale, WA, and a 55,000 Sq. Ft. warehouse in Whiteland, IN.

We are extremely proud of the customer service priority that has won us Cascadia Daily News Best Customer Service in 2022, in addition to winning Best Hardware Store more than once. Our reputation for having courteous and knowledgeable employees, the hundreds of years of hardware experience that our employees represent, and the extensive selection of tools, materials and supplies we carry make us one of a kind.

Job Summary

We are seeking a skilled Retail Sales - Key Cutter to join our team as the primary key cutter and department lead. This position will involve cutting various key types, programming key fobs, managing the knife selection, overseeing the glove inventory, and serving customers with exceptional service and expertise. Additionally, this role will include learning knife sharpening techniques, managing inventory, coordinating with vendors, and maintaining the department's display and stock.

Key Responsibilities

Key Cutting & Fob Programming

• Serve as the primary key cutter for the store, cutting and duplicating various key types to meet customer needs.
• Program key fobs for vehicles and security systems with precision and accuracy.

Knife & Glove Department Oversight

• Manage the knife selection, including overseeing knife inventory, display, and occasional sharpening.
• Oversee the glove inventory, including ordering, restocking, and displaying to ensure availability and quality of selection for customers.

Sales and Customer Assistance

• Greet customers warmly and assist in selecting the appropriate keys, fobs, knives, or gloves based on their needs.
• Provide product knowledge and guidance on knife handling, safety, and care.
• Offer technical support and advice on key fob programming and troubleshooting as needed.

Inventory Management & Vendor Coordination

• Track and manage inventory levels for keys, gloves, and knives, restocking and ordering as necessary.
• Maintain strong relationships with vendors, handling orders, deliveries, and any necessary follow-ups for department supplies.

Floor Merchandising & Display

• Ensure department displays are visually appealing, organized, and priced accurately.
• Maintain a clean and orderly work area and sales floor for an inviting customer experience.

Teamwork

• Work collaboratively with other departments and report any operational needs or improvements to management.

Qualifications

• High school diploma or equivalent.
• Experience working in a hardware store preferred.
• Experience in retail sales, inventory management, or key cutting is preferred.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Ability to handle inventory, perform basic computer tasks for ordering and sales, and operate key-cutting and knife-sharpening equipment.
• Ability to work independently and as part of a team in a retail environment.
• Attention to detail and good organizational skills.
• Basic math skills for inventory management, measurements, and sales.

Benefits

• 401(k) with 3% salary raise given upon enrollment and2% companymatching contribution (after 1 year of employment).
• Dental insurance.
• Medical insurance.
• Vision Insurance
• Medical FSA (Flexible Spending Account).
• Paid time off, starting at two weeks per year.
• LegalShield and IDShield legal and identity theft protection services.
• Welcome Home program for assistance purchasing a home.

This position will require you to be on your feet all day long, as well as lifting, pushing, pulling, squatting, and bending. You should be able to lift 50 pounds from the ground as well as put heavy objects on shelves above your head. This job will require climbing ladders and going up and down stairs on a daily basis. This job will require you to be very organized and be able to identify differences in similar items with similar part numbers. Must be good with numbers.

This role is regular full-time, non-exempt, hourly position.

Hardware Sales is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including traits historically associated or perceived to be associated with race, which include, but are not limited to, hair texture and protective hairstyles such as afros, braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability (including obesity), genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Hardware Sales is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.