Retail Sales & Guest Experience Lead

Blackberry Farm; Walland (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Blackberry Farm in Walland, TN is seeking a Retail Sales Associate to create an outstanding customer experience by delivering a warm, knowledgeable, and welcoming environment. You will drive sales, maintain shop standards, and support team members to meet goals.

The role requires a high school diploma or equivalent and 1–2 years in customer service or retail, plus proficiency with POS systems and basic Office software. Lifting up to 50 lbs and standing for long periods are expected.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in customer service or retail.
• Must be capable of learning new computer software programs quickly.
• Solid knowledge of POS, inventory systems, Excel, Word, and Outlook.
• Excellent verbal and written communication skills.

Responsibilities

• Strong focus on driving sales and delivering refined customer service.
• Develop strategies to achieve sales results through clienteling and events.
• Maintain up-to-date product knowledge and shop standards.
• Ensure a consistent, quality experience for customers.
• Assist with monthly inventory and restocking.

Skills

Customer service

Retail experience

Education

High school diploma or equivalent

Tools

POS

Inventory systems

Excel

Word

Outlook

Job description

Blackberry Farm in Walland, TN is seeking a Retail Sales Associate to create an outstanding customer experience by delivering a warm, knowledgeable, and welcoming environment. You will drive sales, maintain shop standards, and support team members to meet goals.

The role requires a high school diploma or equivalent and 1–2 years in customer service or retail, plus proficiency with POS systems and basic Office software. Lifting up to 50 lbs and standing for long periods are expected.