Retail Sales Floor Team Member - Flexible Schedule

Goodwill of the Finger Lakes; City of Rochester (NY); On-site; USD 20,000 - 28,000; Full time

Job summary

Goodwill of the Finger Lakes is hiring a Sales Floor Team Member to support a welcoming, well-stocked retail environment in Chili, NY. You will assist customers, stock shelves, process transactions, and help maintain a clean, organized store that funds community programs.

The role emphasizes strong customer service, teamwork, and the ability to work evenings, weekends, and holidays in a fast-paced setting. Join a mission-driven team that elevates people and community.

Qualifications

• We’re seeking candidates who enjoy interacting with people and delivering friendly service.
• Professionalism and respect in every customer interaction are essential.
• Pride in providing excellent service and supporting our mission.
• Collaborative work to ensure a positive shopping experience for customers.

Responsibilities

• Stock the sales floor with merchandise and returns.
• Organize products to create an appealing shopping experience.
• Conduct quality checks to keep merchandise clean and sale-ready.
• Remove and rotate stock to maintain quality standards.
• Greet customers warmly and assist with locating merchandise.
• Address questions and concerns courteously; escalate when needed.
• Operate the cash register and process transactions accurately.
• Promote the Round-Up Program to customers.
• Maintain accurate cash drawer and follow cash-handling procedures.
• Keep the sales floor and facilities clean and organized.
• Cross-train in other store functions and perform additional duties.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Willingness to learn

Independent work

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes is hiring a Sales Floor Team Member to support a welcoming, well-stocked retail environment in Chili, NY. You will assist customers, stock shelves, process transactions, and help maintain a clean, organized store that funds community programs.

The role emphasizes strong customer service, teamwork, and the ability to work evenings, weekends, and holidays in a fast-paced setting. Join a mission-driven team that elevates people and community.