Retail Floor Experience Specialist

Goodwill of the Finger Lakes; Macedon (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill of the Finger Lakes is seeking a Sales Floor Team Member for our Macedon, NY store. You will help keep the floor stocked, greet customers, assist with locating merchandise, and handle transactions at the register to support our mission.

You will work in a fast-paced retail environment, demonstrate strong interpersonal and communication skills, and be willing to learn new duties. This role may involve training in other store functions and occasional outdoor donation-related tasks

Qualifications

• High school diploma or GED preferred.
• Experience in retail or customer service is preferred but not required.
• Strong interpersonal and communication skills.

Responsibilities

• Efficiently stock the sales floor with newly processed merchandise, fitting room returns, and new goods
• Merchandise and organize products to create an appealing shopping experience
• Conduct ongoing quality checks to ensure merchandise is clean, presentable, and ready for sale
• Remove merchandise from the sales floor as needed to maintain quality standards and proper inventory rotation
• Greet customers warmly and enthusiastically, providing assistance with locating and selecting merchandise
• Address customer questions and concerns in a courteous and respectful manner, seeking support from leadership when needed
• Operate the cash register, accurately process transactions, and properly package merchandise
• Promote Goodwill's Round-Up Program
• Maintain an accurate cash drawer and follow all cash-handling procedures
• Keep the sales floor, displays, work areas, and facilities clean, safe, and organized
• Crosstrain in other store functions and perform additional duties as assigned

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Education

High school diploma or GED

Job description

Goodwill of the Finger Lakes is seeking a Sales Floor Team Member for our Macedon, NY store. You will help keep the floor stocked, greet customers, assist with locating merchandise, and handle transactions at the register to support our mission.

You will work in a fast-paced retail environment, demonstrate strong interpersonal and communication skills, and be willing to learn new duties. This role may involve training in other store functions and occasional outdoor donation-related tasks