Retail Sales Floor Associate | Flexible Schedule

The TJX Companies, Inc.; Fayetteville (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. Marshalls location in Fayetteville, NC seeks a team member to deliver outstanding customer experiences and maintain a clean, organized store environment. You may be cross-trained across roles to support store needs and uphold operational standards.

Ideal candidates will have excellent customer service skills, be flexible with scheduling, and demonstrate strong communication and multitasking abilities. Retail experience is preferred, with a focus on teamwork and integrity.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. Marshalls location in Fayetteville, NC seeks a team member to deliver outstanding customer experiences and maintain a clean, organized store environment. You may be cross-trained across roles to support store needs and uphold operational standards.

Ideal candidates will have excellent customer service skills, be flexible with scheduling, and demonstrate strong communication and multitasking abilities. Retail experience is preferred, with a focus on teamwork and integrity.