Retail Sales & Customer Service Associate

Kohl's; Spring Valley (CA); On-site; USD 17,000 - 21,000; Part time

Job summary

Kohl’s is hiring for a part-time associate to deliver excellent customer service at the point of sale and in customer services processes. You will operate a cash register, scan items, bag merchandise and handle various payment methods while ensuring fast, courteous service.

Role emphasizes meeting goals, supporting inventory accuracy, and aiding in training of new hires. Candidates should have flexible availability including days, nights, weekends and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Age 16+

Flexible hours

Job description

Kohl’s is hiring for a part-time associate to deliver excellent customer service at the point of sale and in customer services processes. You will operate a cash register, scan items, bag merchandise and handle various payment methods while ensuring fast, courteous service.

Role emphasizes meeting goals, supporting inventory accuracy, and aiding in training of new hires. Candidates should have flexible availability including days, nights, weekends and holidays.