Retail Sales & Customer Experience Pro

Uniting Holding; Charlotte (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

SHIK Innovation Group in Charlotte is seeking a motivated Retail Associate to support customer engagement, product education, and sales initiatives. You will interact with customers, assess needs, and contribute to a positive shopping experience.

This role offers onboarding training, opportunities to grow in a retail environment, and a collaborative team focused on delivering strong sales results and outstanding service.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and interpersonal skills.
• Friendly, customer-focused personality.
• Retail or customer service experience is a plus.
• Able to learn product features and promotions.

Responsibilities

• Greet customers and provide friendly, professional assistance.
• Learn and communicate product features, benefits, and promotions.
• Identify customer needs and recommend products.
• Support sales activities and work toward team goals.
• Process transactions and assist with basic inquiries.
• Maintain organized displays and merchandise areas.
• Collaborate with team to achieve customer service and sales objectives.
• Participate in ongoing sales training and development.

Skills

Communication skills

Customer service

Sales orientation

Interpersonal skills

Organization

Education

High school diploma or equivalent

Job description

SHIK Innovation Group in Charlotte is seeking a motivated Retail Associate to support customer engagement, product education, and sales initiatives. You will interact with customers, assess needs, and contribute to a positive shopping experience.

This role offers onboarding training, opportunities to grow in a retail environment, and a collaborative team focused on delivering strong sales results and outstanding service.