Retail Sales & Customer Experience Associate I

Continental Battery Systems; Fruitland (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Wellness

401(k) match

PTO & holidays

Voluntary benefits

Job summary

Continental Battery Systems seeks a Retail Sales Representative 1 (RSR1) to drive sales and deliver a positive customer experience on the selling floor, by phone, or via email. The role emphasizes safety, teamwork, and continuous process improvement across our national network.

The position offers opportunities for professional development, a supportive training environment, and a focus on renewable solutions and community impact.

Qualifications

• Associate degree or equivalent experience (3.0 GPA preferred).
• 6+ months with Continental Battery Systems in any capacity OR 1 year external sales experience.
• Must meet KSAVs for retail operations.

Responsibilities

• Drive profitable sales and deliver a high-quality customer experience on the selling floor, by phone, or via email.
• Generate referrals and support outside sales team.
• Track sales patterns and analyze data to anticipate client needs.
• Maintain showroom, stock, and accurate POS transactions.
• Educate customers on products and monthly promotions.
• Plan delivery routes and assist with loading/unloading and battery delivery.
• Provide basic technical support and assist with vehicle battery installations.
• Perform regular inventory counts and participate in audits.
• Coordinate with supervisors to meet sales objectives and train staff.

Skills

Customer service

Sales mindset

KSAVs for retail ops

Education

Associate Degree or equivalent experience

Job description

Continental Battery Systems seeks a Retail Sales Representative 1 (RSR1) to drive sales and deliver a positive customer experience on the selling floor, by phone, or via email. The role emphasizes safety, teamwork, and continuous process improvement across our national network.

The position offers opportunities for professional development, a supportive training environment, and a focus on renewable solutions and community impact.