Retail Sales & Customer Experience Associate

Rocky; Medway (MA); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Rocky in Medway, MA is seeking a sales associate to deliver amazing customer service, process sales quickly and accurately, and manage cash register operations. You will engage customers to determine their needs and project requirements, while supporting store operations and merchandising.

You will greet customers, assist with product placement, stock, and shipments, and work with management to meet sales goals. Attend monthly meetings and uphold excellent customer service standards.

Qualifications

• Provides amazing customer service and helps customers determine needs and project requirements.
• Handles cashiering, receipts processing, and return/refund transactions.
• Keeps the store clean and organized and supports store operations.

Responsibilities

• Combine excellent customer service with sales skills.
• Perform cashiering, stock at the sales floor, receive merchandise, and process shipments.
• Assist management in achieving sales and productivity goals.
• Maintain store equipment and ensure displays are merchandised and fresh.
• Greet customers, answer calls, and promote Ace Rewards where applicable.
• Attend monthly store meetings and follow mystery shop standards.

Skills

Customer service

Sales skills

Cashiering

Job description

Rocky in Medway, MA is seeking a sales associate to deliver amazing customer service, process sales quickly and accurately, and manage cash register operations. You will engage customers to determine their needs and project requirements, while supporting store operations and merchandising.

You will greet customers, assist with product placement, stock, and shipments, and work with management to meet sales goals. Attend monthly meetings and uphold excellent customer service standards.