Customer-Driven Sales & Store Operations Associate

Rocky; Fitchburg (MA); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Rocky in Fitchburg, MA is seeking a motivated sales associate to deliver friendly service, ring up purchases, and support daily store operations.

You will engage customers to understand their needs, merchandise displays, stock shelves, greet visitors, answer calls, and participate in monthly meetings.

This role emphasizes accurate checkout, excellent service, and teamwork to help drive in-store traffic and sales.

Qualifications

• Excellent customer service and communication skills.
• Ability to process sales quickly and accurately.
• Experience with cashiering and cash handling.
• Stock, merchandise displays and store cleanliness.
• Collaborate with management to reach sales goals.
• Attend monthly store meetings.

Responsibilities

• Greet customers and assist with purchases.
• Process transactions and issue receipts.
• Maintain organized register area and stock.
• Merchandise end-caps and promotional displays.
• Answer phones and promote Ace Rewards.
• Assist with receiving shipments and store upkeep.

Skills

Customer service

Sales skills

Cashier operations

Merchandising

Team collaboration

Tools

Cash register

Job description

Rocky in Fitchburg, MA is seeking a motivated sales associate to deliver friendly service, ring up purchases, and support daily store operations.

You will engage customers to understand their needs, merchandise displays, stock shelves, greet visitors, answer calls, and participate in monthly meetings.

This role emphasizes accurate checkout, excellent service, and teamwork to help drive in-store traffic and sales.