Retail Sales & Customer Experience Associate

EXPRESS; Fort Myers (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical coverage

Pharmacy coverage

Dental coverage

Vision coverage

401(k) match

Merchandise discount

Paid time off

Parental leave

Job summary

Express in Edison Mall seeks a friendly Retail Sales Associate to deliver a positive customer experience. You will help customers find items, process transactions, and support store operations in a fast-paced fashion environment.

This part-time role requires availability evenings and weekends, basic tech skills (iPad/POS) and strong communication. Prior retail experience is a plus; training is provided, and you’ll enjoy employee discounts and benefits.

Qualifications

• High school or equivalent required.
• 0–2 years of relevant experience; minimum 6 months.
• Proficient with iPad and POS terminals.
• Availability nights, weekends and non-business hours.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures for safety of associates and customers.
• Assist with product launches according to SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer issues and escalate when needed; communicate resolutions to Store Management.
• Encourage participation in credit and loyalty programs.
• Other duties as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Tech-savvy

Education

High School diploma

Tools

iPad

POS system

Job description

Express in Edison Mall seeks a friendly Retail Sales Associate to deliver a positive customer experience. You will help customers find items, process transactions, and support store operations in a fast-paced fashion environment.

This part-time role requires availability evenings and weekends, basic tech skills (iPad/POS) and strong communication. Prior retail experience is a plus; training is provided, and you’ll enjoy employee discounts and benefits.