Retail Sales Associate: Modern Style & Customer Experience

EXPRESS; Bridgewater (MA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

401(k) with Company match

Job summary

Express at Bridgewater Commons is seeking a Retail Sales Associate to join our team. You will maintain a welcoming sales floor, assist customers, and process transactions quickly and accurately.

The ideal candidate has 0-2 years retail experience, strong communication, and is available for nights and weekends. Benefits include merchandise discount, paid time off, and 401(k) with company match. Express offers a collaborative environment and opportunities for growth.

Qualifications

• Customer service skills and ability to interact with customers.
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Previous retail experience preferred.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Retail experience

Education

High School Diploma

Job description

Express at Bridgewater Commons is seeking a Retail Sales Associate to join our team. You will maintain a welcoming sales floor, assist customers, and process transactions quickly and accurately.

The ideal candidate has 0-2 years retail experience, strong communication, and is available for nights and weekends. Benefits include merchandise discount, paid time off, and 401(k) with company match. Express offers a collaborative environment and opportunities for growth.