Retail Sales Coordinator

Thornton Winery; Temecula (CA); Vor Ort; USD 35.000 - 50.000; Vollzeit

Benefits dieser Stelle

Dental insurance

Employee discount

Health insurance

Vision insurance

Zusammenfassung

Thornton Winery, Inc. is seeking a dedicated Retail Associate to support the store's daily operations and assist the Retail Manager. You will manage inventory, restock gondolas, process orders, and maintain office supplies while delivering excellent customer service.

You will balance cash, prepare purchase orders, and help with the onboarding of new merchandise. The role includes scheduling staff and handling club memberships and customer inquiries to ensure a smooth retail experience.

Qualifikationen

• Wine sales experience preferred.

Aufgaben

• Keep track of Champagne inventory daily and restock gondolas.
• Place wine orders on Thursday for Friday morning delivery and Sunday afternoon or early in the week to restock after the weekend.
• Maintain needed supplies for the gift shop such as bags, tissue paper, register paper, daily report forms, after-hour sales forms, jazz forms, shipping forms & office supplies.
• Become familiar with retail inventory, perform monthly inventory and note reorders and damaged/missing merchandise for manager.
• Know jobs like inventory, opening/closing, sales clerk responsibilities; supervise and participate in cleaning and maintenance; check in new merchandise, price and inventory.
• Handle cash register and balance cash drawers.
• Assist the manager with purchases, fill out purchase orders, call in orders, set up new accounts; orders approved by manager.
• Inspect shipments on arrival; check against purchase orders, set prices, label items, update files and stock shelves.
• Enter new items into computer for inventory and update prices; approve payment invoices for merchandise received.
• Schedule retail staff ensuring shifts are covered; approve days off requests.
• Manage club memberships; execute monthly club charges, shipping wine orders/club commissions.
• Handle customer service issues.

Kenntnisse

Customer service

Cash handling

Inventory management

Jobbeschreibung

OBJECTIVES:

• 1. To assist the manager in fulfilling financial goals for the retail department.
• 2. To promote the winery, keeping in mind the best interests of the winery and the best interests of the customers.
• 3. To be able to provide backup and carry out the responsibilities of the retail manager when necessary.
• 4. To provide support and suggestions to the manager in a trustworthy and confidential matter.
• 5. To continually strive to make the retail store attractive and interesting area destination, using displays, signage advertising and innovative retail merchandising.

RESPONSIBILITIES:

• 1. Keep track of Champagne inventory daily and restock gondolas.
• 2. Place wine orders on Thursday for Friday morning delivery & Sunday afternoon or early in the week to restock after the weekend.
• 3. Maintain needed supplies for the gift shop such bags, tissue paper, register paper, daily report forms, after-hour sales forms, jazz forms, shipping forms & office supplies
• 4. Become familiar with retail inventory, perform monthly inventory and make notes for the manager when items need reordering and to make the manager aware of damaged or missing merchandise.
• 5. Have a working knowledge of such jobs as: Inventory, opening and closing, salesclerk responsibilities and to be able to supervise and participate in cleaning and maintenance. Know how to check in new merchandise, price and inventory.
• 6. Handling cash register, balancing cash drawers.
• 7. Assist the manager with all purchases including deciding on new merchandise, filling out purchase orders, calling in orders and setting up new accounts. Have all orders approved by the manager.
• 8. Immediate inventory of all shipments received. Checking in merchandise against the purchase orders, setting the price, marking the items, recording in each manufacturer’s individual file and stocking the shelves.
• 9. Entering new items into the computer for inventory and updating prices. Approving payment invoices for merchandise received.
• 10. Scheduling of retail staff making sure all shifts are covered before approving requests for days off, etc.
• 11. Club membership. Execute monthly clubs’ membership charges, shipping wine orders/club commission
• 12. Handling customer service issues

PHYSICAL REQUIREMENTS: Must be able to lift cases of wine of 50 pounds.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Application Question(s):

• How many years of customer service experience do you have?

Experience:

• Wine sales: 3 years (Preferred)