Retail Sales Consultant - St. Croix, VI

Liberty Latin America; United States Virgin Islands; On-site; USD 17,000 - 22,000; Full time

Job summary

Liberty Latin America is seeking a Retail Sales Consultant to develop and achieve customer experience and sales objectives in our store network. You will sell wireless and wired products and services, complete contracts, process payments, and manage orders while maintaining up-to-date knowledge of pricing, promotions, and service features.

You will engage customers with product demonstrations, stay informed about competitive offers, and provide courteous service.

Qualifications

• High School graduate.
• 1–3 years of retail or customer-facing sales experience preferred.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Ability to complete paperwork accurately and timely.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Ability to work at other locations as needed by the business.
• May be required to wear a uniform.

Responsibilities

• Develop and attain customer experience and sales objectives for the store.
• Sell all wireless and wired products and services offered by Liberty.
• Handle all administrative aspects of the sale (contracts, warranties, payments, and orders).
• Maintain knowledge of products, pricing plans, promotions, and service features.
• Provide efficient, courteous customer service and assist in all product offerings.
• Provide market feedback to Store Manager regarding local competition and product/service needs.

Skills

Customer service

Sales skills

Product demonstrations

Team collaboration

Adaptability

Education

High School graduate

Tools

Basic computer skills

Job description

What's the Role?

As the Retail Sales Consultant you will develop and attain customer experience and sales objectives for the store. Sell all (wireless and wired) products and services offered by Liberty. Meet all sales objectives. Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an outstanding customer experience.

How can you add value?

• Possess a competitive spirit and desire to meet and exceed sales goals.
• Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
• Understand customers’ needs and help them discover how our products meet those needs.
• Multi-task in a fast-paced team environment.
• Educate and engage customers through product demonstrations and offer solutions.
• Interact with customers and provide timely and courteous customer service to all customers.

What do you need?

Education and/or Experience:

High School graduate.

1-3 years retail/customer facing/sales experience preferred.

Other Qualifications:

• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to complete all paperwork completely, accurately, in a timely manner.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Ability to work in other locations as the needs of the business dictate may be required.
• Submit all transaction journals daily.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Assist with inventory maintenance.
• May be required to wear a uniform.

Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, protected veteran, disability status or genetic information. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assessment, background check and drug test will be required to successful candidate.
If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.