Retail Sales Consultant - Part Time - Short Pump Town Mall - Richmond, VA

Swarovski; Richmond (VA); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Volunteer leave

Employee assistance program

Product training

Career development opportunities

Leadership pathways

Zusammenfassung

Swarovski in the United States seeks a Customer Service and Sales Consultant to join our luxury retail team in Virginia.

You will deliver outstanding service, tell brand stories to create emotional connections, promote loyalty programs, and achieve individual and team sales goals.

Collaborate with your team to maintain a welcoming store environment, stay updated on product knowledge, and use digital tools to enhance the customer experience.

Qualifikationen

• Excellent customer service skills with a warm, engaging demeanor.
• Experience in multicultural retail environments.
• Ability to meet individual and team sales goals.
• Curious, empathetic, and creative team player.
• Comfort with using retail technology and mobile devices.

Aufgaben

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Kenntnisse

Customer service

Storytelling

Sales-driven

Team collaboration

Digital tools savvy

Tools

Retail software

Jobbeschreibung

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life.

Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.