Retail Sales Consultant - Part Time - Ross Park Mall - Pittsburgh, PA

Swarovski; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Training and development

Career growth

Employee assistance program

Recognition awards

Job summary

Swarovski seeks friendly, fashion-focused retail specialists to deliver exceptional service in a welcoming store environment. You will engage customers with storytelling, promote loyalty programs, and build lasting relationships while meeting individual and team sales targets.

Ideal candidates are passionate about luxury brands, experienced in multicultural retail, and comfortable using retail technology to enhance the shopping experience. Employee discounts and growth opportunities await.

Qualifications

• Passionate about fashion, luxury or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent and proven customer service skills with a winning personality.
• Curious, empathetic and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Communication

Digital literacy

Tools

POS systems

CRM software

Inventory system

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life.

Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.