Retail Sales Consultant - Seasonal - Lynnhaven Mall - Virginia Beach, VA

Swarovski; Virginia Beach (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Exclusive employee discounts

Employee assistance program

Product and personal training

Career development pathways

Job summary

Swarovski in Virginia Beach is seeking a customer-focused Sales Consultant to deliver memorable service and tell our brand story in person. You’ll promote loyalty programs, reach sales goals, and help keep a welcoming, organized store environment with up-to-date product knowledge.

We value creativity, enthusiasm for fashion and luxury goods, and a team spirit. Experience in multicultural retail, comfort with retail technology, and a confident, personable presence are a fit for our brand.

Qualifications

• Excellent customer service and storytelling to connect with customers.
• Experience in multicultural retail environments is preferred.
• Comfort with using retail technology and digital tools.

Responsibilities

• Deliver outstanding customer service and create emotional connections.
• Build trust and relationships, promoting loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with team to maintain a welcoming, organized store.
• Stay up to date with product knowledge and use digital tools to enhance the experience.

Skills

Customer service

Teamwork

Digital tools

Tools

POS system

Retail software

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Exclusive employee discounts on Swarovski products
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer.

We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.