Retail Sales Consultant

AT&T; West Des Moines (IA); On-site; USD 33,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Discounts

Job summary

AT&T is seeking a Retail Sales Consultant in West Des Moines, IA. You will engage customers with a consultative approach, guiding them through options and upsell opportunities. The role covers in-store activity, online order support, and outbound calls to nurture customer relationships.

We offer a competitive hourly wage with uncapped commission potential, plus a broad benefits package and paid time off. A friendly team environment helps you grow your sales skills and meet targets.

Qualifications

• Experience in retail or customer-facing sales is a plus.
• Willing to learn new products and services.
• Strong communication and interpersonal skills.

Responsibilities

• Guide customers with a consultative sales approach.
• Assist with online orders and outbound customer calls.
• Maintain 9am–9pm shifts including weekends.
• Learn and apply product knowledge and coaching.

Skills

Customer service

Active listening

Communication skills

Tools

POS systems

CRM software

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s Talk About What To Expect

• On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customers’ needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

Our Retail Sales Consultant earns between $16.25 - $20.82 per hour + plus $13,700+ in commission if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earns top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on the bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

#ConnectingOurCommunities

Weekly Hours

40

Time Type

Regular

Location

USA:IA:West Des Moines:210 Jordan Creek Pkwy:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.