Retail Sales Consultant

AT&T; Sterling (VA); On-site; USD 59,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid time off

Sick leave

Parental leave

Disability benefits

Life insurance

Employee discounts

EAP

Job summary

AT&T in Sterling, VA is seeking a Retail Sales Consultant to help customers choose wireless, data, and entertainment solutions. You will showcase devices, plan options, and promotions while delivering friendly, knowledgeable service.

The role involves meeting sales goals, staying current with new products, and collaborating with teammates in a busy store environment.

Qualifications

• Ability to meet and exceed sales goals.
• Stay up-to-date on data/entertainment tech.
• Understand customer needs and match products.
• Multi-task in a fast-paced team.

Responsibilities

• Educate customers through product demonstrations.
• Provide prompt and courteous customer service.
• Interact with customers and guide purchase decisions.
• Maintain knowledge of latest devices and services.

Skills

Customer service

Sales skills

Communication

Job description

JobTitle : Retail Sales Consultant

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) : Residency

Time in Title (TNT) :

Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED

Customer Experience and Sales

Possess a competitive spirit and desire to meet and exceed sales goals

Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understand customers' needs and help them discover how our products meet those needs

Multi-task in a fast paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

ADDITIONAL JOB INFORMATION

Our new Retail Sales Consultant’s earn between $58,800– $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

PERFORMANCE/ATTENDANCE

Weekly Hours: 40

Time Type: Regular

Location: USA:VA:Sterling:22000 Dulles Retail Plaza:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.