Retail Sales Consultant

AT&T; Kalamazoo (MI); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

PTO & holidays

Sick leave

Parental leave

Adoption reimbursement

Disability benefits

Life insurance

EAP

Employee discounts

Job summary

AT&T is looking for a Retail Sales Consultant to join our team in Kalamazoo. You’ll use a consultative approach to guide customers through their choices, participate in community events, process online orders, and reach sales goals with uncapped commission opportunities.

You’ll work a schedule that includes 9am–9pm, weekends, and 40 hours weekly. Prior retail or customer-facing sales experience is a plus, and we provide the tools, training, and coaching to help you succeed.

Qualifications

• Prior retail or customer-facing sales experience is a plus.
• Willing to work a schedule including weekends and evenings.
• Training provided if you don't have sales experience.

Responsibilities

• Guide customers with a consultative sales approach to help them choose options.
• Participate in events, fill online orders, and make outbound calls to customers.
• Meet sales targets and leverage AT&T’s products and services to drive commissions.

Skills

Retail experience

Customer-facing sales

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s Talk About What To Expect

On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant’s earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Weekly Hours

40

Time Type

Regular

Location

USA:MI:Kalamazoo:342 N Drake Rd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.