Retail Sales Consultant

AT; Michigan; On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Paid time off

Job summary

AT&T in Kalamazoo, MI is seeking a Retail Sales Consultant to help customers navigate the latest devices and services with personalized sales expertise.

You will engage customers on a consultative basis, support online orders, and reach sales goals through excellent service. Training and coaching are provided for newcomers, with a schedule that includes weekends and 9am–9pm shifts.

Qualifications

• Prior retail or customer-facing sales experience is a plus.
• No sales experience? Training will be provided to help you meet goals.
• You’ll work a schedule between 9am-9pm, including weekends.

Responsibilities

• Assist customers on the sales floor using a consultative approach.
• Fill online orders and handle inbound/outbound customer contacts.
• Meet and strive to exceed sales targets with product expertise.

Skills

Customer focus

Communication

Consultative selling

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s talk about what to expect:

On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.

You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.

This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.

Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant’s earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness, accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

Weekly Hours: 40

Time Type: Regular

Location: USA:MI:Kalamazoo:342 N Drake Rd:RET/RET

"AT&T is a fair chance employer and does not initiate a background check until an offer is made."

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.