Retail Sales Consultant

AT&T Mobility Services; Collierville (TN); Sur place; USD 46 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Paid Parental Leave

Disability Benefits

Life Insurance

Employee discounts

Résumé du poste

AT&T Mobility Services in Collierville, TN is hiring a Retail Sales Consultant. You will guide customers through options with a consultative sales approach while supporting online orders and community engagement.

The role requires 1–3 years of retail or customer-facing sales experience. You’ll work a 9am–9pm schedule, including weekends, with a supportive training program and opportunities to earn uncapped commissions.

Qualifications

• 1-3 years retail/customer facing/sales experience preferred.

Responsabilités

• On the sales floor, guide customers through options using a consultative sales approach.
• Be part of the community through events, online orders, and outbound calls to customers.
• Work a schedule from 9am–9pm, including weekends; monthly seniority-based schedules provided 2 weeks in advance.
• Maintain flexibility to adapt to evolving tech and team needs.

Connaissances

Customer facing sales

Consultative selling

Description du poste

General Duties

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

• Possess a competitive spirit and desire to meet and exceed sales goals.
• Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
• Understand customers' needs and help them discover how our products meet those needs.
• Multi-task in a fast-paced team environment
• Educate and engage customers through product demonstrations.
• Interact with customers and provide prompt and courteous customer service to all customers.

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance
• May be required to wear a uniform

Desired Qualifications

• 1-3 years retail/customer facing/sales experience preferred.

What to Expect

• On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant's earn between $46,400 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: USA:TN:Collierville:900 W Poplar:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability,