Bilingual Spanish Retail Sales Consultant

AT&T; Smyrna (TN); On-site; USD 46,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D insurance

Supplemental benefit programs

Employee Assistance Programs

Employee discounts on AT&T plans

Job summary

AT&T in Smyrna, TN is seeking a Retail Sales Consultant to engage customers, understand their needs, and guide them through product options. The role emphasizes a consultative sales approach, helping shoppers compare plans and devices while delivering excellent service in a busy retail environment.

Candidates with 1–3 years in retail or customer-facing sales are preferred; training and coaching are provided to reach and exceed targets, with competitive hourly pay and uncapped commissions.

Qualifications

• Desire to meet/exceed sales goals.
• Stay updated on data/entertainment tech and devices.
• Help customers discover how products meet their needs.

Responsibilities

• Work to achieve sales goals through consultative selling.
• Educate customers with product demonstrations.
• Provide prompt and courteous service to all customers.

Skills

Sales mindset

Product knowledge

Needs discovery

Multi-tasking

Product demos

Customer service

Job description

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

• Possess a competitive spirit and desire to meet and exceed sales goals.
• Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
• Understand customers' needs and help them discover how our products meet those needs.
• Multi-task in a fast-paced team environment.
• Educate and engage customers through product demonstrations.
• Interact with customers and provide prompt and courteous customer service to all customers.

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays.
• Ability to stand for long periods of time.
• Ability to complete all paperwork completely, accurately, in a timely manner.
• Ability to lift up to 25 pounds.
• Ability to operate a personal computer, wireless equipment, copier and fax.
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance.
• May be required to wear a uniform.

Desired Qualifications: 1-3 years retail/customer facing/sales experience preferred.

On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.

Monthly seniority-based schedules are available 2 weeks in advance.

Prior retail or customer-facing sales experience is a plus.

No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant’s earn between $46,400 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

At AT&T, the safety of our employees and customers remains our top priority.

We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

Job Details:

Weekly Hours: 40 Time Type: Regular Location: USA:TN:Smyrna:598 Sam Ridley Pkwy W:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of - at AT&T, we create connections that change the world.