Retail Sales Associates

Cumberland Farms; Falmouth (MA); On-site; USD 14,464 - 15,153; Part time

Benefits offered by this job

Incentive bonus potential

Shift differential for overnight hours

Opportunities for advancement

Job summary

A leading convenience store chain is seeking a Customer Service Associate in Falmouth, MA. This role focuses on providing outstanding customer service and maintaining store cleanliness. Responsibilities include greeting customers, handling transactions, and ensuring product availability. The ideal candidate should have a high school diploma and experience in retail or food service is preferred. Starting pay is $10.50 per hour, with a potential increase after a review period. Great advancement opportunities are available.

Qualifications

• HS diploma or GED equivalency is required.
• Ability to lift up to 25 lbs and stand for extended periods.
• Experience in retail or food service is preferred.

Responsibilities

• Ensure outstanding service with a friendly environment.
• Maintain a clean and customer-friendly store.
• Accurately complete sales transactions.

Skills

Customer service skills

Ability to multi-task

Teamwork

Energetic and enthusiastic

Education

HS diploma or GED equivalent

Job description

Overview

New leadership. New mission. New Vision. New store designs. New products. New headquarters. Even a new logo. There are so many exciting things happening at Cumberland Farms today, every one of them designed to make your everyday on-the-go life that much easier.

Job Description

Apply at: http://jobs.cumberlandfarms.com/

Responsibilities

• Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company. As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to our customers.
• Duties include but are not limited to:
• Ensuring that every customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service.
• Interacting with customers to provide information and assistance in response to inquiries about products and services.
• Maintaining a clean, customer friendly store environment.
• Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trashcans, rotating and straightening merchandise and cleaning beverage and foodservice equipment.
• Replenishing products and supplies to ensure product availability.
• Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.
• Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.

Requirements

• HS diploma or GED equivalent.
• Comfort with standing for extended periods of time.
• Ability to lift up to 25 lbs.
• Ability to multi-task, prioritize and order tasks in a fast paced environment.
• Ability to work as part of a team as well as independently.
• Flexibility and cooperation with the Store Manager’s needs that may change on a daily basis to maintain the proper functioning of the store.
• Retail or food service experience preferred.

Keys to Success

• A Successful Customer Service Associate is friendly, enthusiastic, energetic and -willing to learn and develop a career with Cumberland Farms.
• Cumberland Farms offers the opportunity for advancement for Customer Service Associates to become a Customer Service Leader or a Manager In Training.
• Customer Service Leader - assists the manager with day-to-day operations as well as train new associates.
• Manager In Training - enter into our hands-on managerial training program to become a Store Manager.

Additional Information

Starting rate: $10.50/hr. $11/hr after successful 60 day review. Incentive bonus of up to an additional $1.25/hr per hour. Shift differential available for overnight hours.