Retail Sales Associate

Cumberland Farms; Plaistow (NH); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading convenience store chain in Plaistow, NH, seeks a Customer Service Associate. This role is vital as you will be the face of the store, ensuring every customer receives outstanding service. Responsibilities include maintaining store cleanliness, providing product knowledge, and accurately processing transactions. Ideal candidates will have a HS diploma, be able to lift 25 lbs, and thrive in a fast-paced environment. Opportunities for career advancement to Customer Service Leader or Manager in Training are available.

Qualifications

• Comfort with standing for extended periods of time.
• Ability to lift up to 25 lbs.
• Retail or food service experience preferred.

Responsibilities

• Ensure outstanding service by providing a friendly environment.
• Maintain a clean, customer-friendly store environment.
• Accurately complete sales transactions.

Skills

Customer service

Multi-tasking

Teamwork

Communication skills

Education

HS diploma or GED equivalent

Job description

New leadership. New mission. New Vision. New store designs. New products. New headquarters. Even a new logo. There are so many exciting things happening at Cumberland Farms today, every one of them designed to make your everyday on-the-go life that much easier.

Job Description

Apply at: http://jobs.cumberlandfarms.com/

Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company. As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to our customers.

Duties include but are not limited to:

Ensuring that every customer receives outstanding service by providing a frie ndly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service.

Interacting with customers to provide information and assistance in response to inquiries about products and services.

Maintaining a clean, customer friendly store environment.

Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trashcans, rotating and straightening merchandise and cleaning beverage and foodservice equipment.

Replenishing products and supplies to ensure product availability.

Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.

Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.

Requirements:

HS diploma or GED equivalent.

Comfort with standing for extended periods of time.

Ability to lift up to 25 lbs.

Ability to multi-task, prioritize and order tasks in a fast paced environment.

Ability to work as part of a team as well as independently.

Flexibility and cooperation with the Store Manager’s needs that may change on a daily basis to maintain the proper functioning of the store.

Retail or food service experience preferred.

Keys to Success:

A Successful Customer Service Associate is friendly, enthusiastic, energetic and -willing to learn and develop a career with Cumberland Farms.

Cumberland Farms offers the opportunity for advancement for Customer Service Associates to become a Customer Service Leader or a Manager In Training.

Customer Service Leader - assists the manager with day-to-day operations as well as train new associates.

Manager In Training - enter into our hands-on managerial training program to become a Store Manager.