Retail Sales Associate

Cumberland Farms; Portsmouth (NH); On-site; USD 13,087,200 - 13,776,000; Part time

Job summary

A convenience store chain in Portsmouth, NH is seeking a Customer Service Associate to provide top-notch service and maintain store standards. The role requires a high school diploma or GED, with responsibilities including customer interaction, store cleanliness, and sales transactions. Ideal candidates are friendly, energetic, and able to work flexible hours. Opportunities for advancement into leadership roles are available. Starting pay is $9.50/hr, increasing after a review, with additional bonuses for performance.

Qualifications

• Must possess a high school diploma or GED equivalent.
• Comfortable standing for extended periods.
• Ability to lift up to 25 lbs.

Responsibilities

• Ensure outstanding service in a friendly environment.
• Interact with customers to provide information.
• Maintain a clean and customer-friendly store environment.
• Perform cleaning tasks including floors and restrooms.
• Replenish products to ensure availability.
• Accurately complete sales transactions.

Skills

Customer service emphasis

Multi-tasking

Teamwork

Flexibility

Education

HS diploma or GED

Job description

New leadership. New mission. New Vision. New store designs. New products. New headquarters. Even a new logo. There are so many exciting things happening at Cumberland Farms today, every one of them designed to make your everyday on-the-go life that much easier.

Job Description

Apply at: http://jobs.cumberlandfarms.com/

Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company. As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to our customers.

Duties include but are not limited to:

• Ensuring that every customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service.
• Interacting with customers to provide information and assistance in response to inquiries about products and services.
• Maintaining a clean, customer friendly store environment.
• Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trashcans, rotating and straightening merchandise and cleaning beverage and foodservice equipment.
• Replenishing products and supplies to ensure product availability.
• Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.
• Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.

Requirements:

• HS diploma or GED equivalent.
• Comfort with standing for extended periods of time.
• Ability to lift up to 25 lbs.
• Ability to multi-task, prioritize and order tasks in a fast paced environment.
• Ability to work as part of a team as well as independently.
• Flexibility and cooperation with the Store Manager’s needs that may change on a daily basis to maintain the proper functioning of the store.
• Retail or food service experience preferred.

Keys to Success:

• A Successful Customer Service Associate is friendly, enthusiastic, energetic and -willing to learn and develop a career with Cumberland Farms.
• Cumberland Farms offers the opportunity for advancement for Customer Service Associates to become a Customer Service Leader or a Manager In Training.
• Customer Service Leader - assists the manager with day-to-day operations as well as train new associates.
• Manager In Training - enter into our hands-on managerial training program to become a Store Manager.

Additional Information

Starting rate: $9.50/hr. $10/hr after successful 60 day review. Incentive bonus of up to an additional $1.25/hr per hour. Shift differential available for overnight hours.